About Us

A Little About Us

At HPMR, our mission is simple: to empower our customers to take control of their maintenance needs and eliminate the stress of unexpected breakdowns. We believe that proactive care is the key to keeping your home running smoothly.

Troy Long is a Gainesville native with over 20 years of maintenance and repair experience under his belt - he's your go-to guy for all things HVAC and more! Along with earning his HVAC certification, he's also a family-oriented person who takes great pride in the quality of his work. No job is ever too small, and he's committed to delivering outstanding results every time. Trustworthy, reliable, and always personal and professional, you won't find a better expert to tackle your home's repair needs!

Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

What is included with your monthly plan?

You will see an HPMR technician monthly to go through your home and evaluate any potential issues. There is monthly, quarterly, bi-annual and annual tasks that will be completed at each visit. In addition, you will also receive one work request to use within the month.

What can I use my work request on?

You can use the work request for most interior repairs and upgrades. For example, if your toilet is clogged give us a call. Hanging blinds, adding new light fixtures, leak repairs are just a few examples of work requests.

Is there a time limit on work request?

Yes, each work request is limited to 2 hours. We will be able to let you know if your work request can be completed in the allotted 2-hour timeframe. If the job requires more than 2 hours, you will receive a discounted hourly rate.

About Us

A Little About Us

Frequently Asked Questions

This website uses cookies.